Tag: Independent Insurance Agency

Does Your Business Need a USDOT or MC Number?

The Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA) monitors and ensures compliance with motor carrier safety and commercial carrier regulations. Contrary to what many believe, 18-wheel trucks aren’t the only vehicles covered by FMCSA regulations. Depending on its operations, any business may be required to have a USDOT Number, an MC Number, or both.

USDOT Number

USDOT Numbers are unique identifiers used by the FMCSA when collecting and monitoring a company’s safety information, compliance reviews, crash investigations and inspections. A business involved in interstate commerce must have a USDOT Number if it owns a vehicle that:

  • Is used in transporting material found by the Secretary of Transportation to be hazardous and transported in a quantity requiring placarding (whether interstate or intrastate);
  • Has a gross vehicle weight rating or gross combination weight rating, or gross vehicle weight or gross combination weight, of 4,536 kg (10,001 pounds) or more, whichever is greater;
  • Is designed or used to transport more than 8 passengers (including the driver) for compensation; OR
  • Is designed or used to transport more than 15 passengers, including the driver, and is not used to transport passengers for compensation.

Interstate commerce means trade, traffic or transportation in the United States that is:

  • Between a place in a State and a place outside of such State (including a place outside of the United States);
  • Between two places in a State through another State or a place outside of the United States; OR
  • Between two places in a State as part of trade, traffic, or transportation originating or terminating outside the State or the United States.

In addition to FMCSA regulations, some states also require a USDOT Number to operate or register commercial motor vehicles, including Florida, Georgia, New Jersey and North Carolina.

MC Number (Operating Authority)

The FMCSA also issues various kinds of Operating Authority that dictate the type of operations a business may run and the cargo it may carry. This is known as an MC Number. Unlike USDOT numbers, which identify carriers operating in interstate commerce, MC Numbers identify carriers transporting regulated commodities for hire in interstate commerce.

An MC Number is generally required for businesses that:

  • Operate as for-hire carriers transporting goods or passengers for compensation;
  • Transport passengers in interstate commerce; or
  • Transport federally-regulated commodities or arranging for their transport, in interstate commerce.

Since there are different kinds of Operating Authority, a business may need more than one MC Number. And, different Operating Authorities may have different insurance requirements. For example, Motor Carriers of Passengers are required to have bodily injury and property damage insurance. The minimum required coverage is $5,000,000 if a company has any vehicles with a seating capacity of 16 or more passengers (including the driver); otherwise, the minimum required coverage is $1,500,000.

The FMCSA may impose penalties and assess fines for failing to have a required USDOT or MC Number. Businesses may face additional penalties in those states that have their own registration requirements. In Florida, for example, the failure to obtain a USDOT Number can result in a $500 fine.

Please contact us if you would like more information about complying with the various operating and insurance requirements governing your fleet or operations.

Additional information is also available in our weekly Risk Management Newsletters.

Is Telemedicine Right for Your Business?

Industry experts estimate that 80% of employers will offer telemedicine by 2018. So what exactly is this trending health care benefit? Well, telemedicine generally refers to the practice of using telecommunications technologies (phone, Internet, etc.) to diagnose and treat patients, and in case you haven’t noticed, it’s come a long way.

If you ask a Group Benefits Manager at Setnor Byer Insurance & Risk you’ll discover:

  • The Centers for Medicare & Medicaid Services describes telemedicine as a cost-effective alternative to providing medical care.
  • The American Medical Association says telemedicine is a key innovation that can maintain patient safety, improve access to health care and control costs.
  • Industry analysts expect significant growth in the telemedicine market over the next few years.

You’ll also learn that employers are increasingly relying on telemedicine. According to a recent survey, a third of U.S. employers currently offer telemedicine services to employees as a low-cost alternative to doctor office visits for non-serious medical issues. In 2014, only 22% offered telemedicine services.

A primary benefit of telemedicine is fewer unscheduled absences by employees needing to see or take their child to a doctor for non-serious medical issues. Research shows that a majority of doctor visits are unnecessary. A cough, for example, can often be treated safely and effectively with telemedicine. (According to the Centers for Disease Control and Prevention, the most frequent reason for going to the doctor is, ahem…a cough.)

Employers offering telemedicine services also benefit from:

  • Healthier employees
  • Fewer employee sick days
  • Increased productivity
  • Measureable reduction in health care (insurance) costs

Telemedicine service plans are typically structured as discount card programs. These plans are not insurance and should not be considered a substitute for health insurance. Employers considering a telemedicine program should work with a reputable broker to not only find the right plan, but to also avoid those trying to take advantage of a rapidly growing market.

At Setnor Byer Insurance & Risk, we can help you:

  • Evaluate options
  • Find the best solution
  • Obtain competitive pricing
  • Implement and integrate a new plan into existing benefit programs

If you would like more information, please contact a Group Benefits Manager at Setnor Byer Insurance & Risk.

For more information about group health and other benefits, you can subscribe to our weekly risk management newsletter.

Can You Save Money by Customizing Your Homeowners’ Insurance Coverage?

Many believe that expensive homeowners’ insurance is just the reality of living the American Dream. But, there are ways to lower your premium. This year, instead of (only) cringing and cursing about the cost of renewing your homeowners’ insurance, find out if any of these tips can reduce your policy premium.

Increase Your Deductible: The deductible is the amount you have to pay before the insurance company starts paying a claim. As a general rule, policies with higher deductibles have noticeably lower premiums. Also, find out if a hurricane-only deductible can be expanded to an all-wind deductible, which can produce policy credits and lower premium.

Bundle Policies: Some insurers offer substantial multi-policy discounts. Consider buying your homeowners’, automobile and umbrella policies from the same insurance company.

Eliminate Unnecessary Coverages: Homeowners’ policies often include coverages or limits that may be unnecessary or excessive. For example, Coverage B (Other Structures) under a standard homeowners’ policy generally covers structures that are not attached to the home, like sheds, detached garages, gazebos and pools. Homeowners with inexpensive or nonexistent ‘other structures’ may be able to lower their premium by removing or reducing this coverage.

Discuss Ordinance and Law coverage and other ‘Bells & Whistles’ endorsements. Weigh the benefits against costs. Consider how you want personal property (content) claims to be settled. Do you need replacement cost or can you settle for depreciated actual value?

Think Twice Before Filing a Claim. Gone are the days when homeowners’ insurance was used for every conceivable claim. Since filing a claim can lead to higher premiums, it may be cheaper to pay minor claims and claims that are clearly not covered out of your own pocket. If you’re not sure whether to file a claim, ask your agent.

Assess Your Personal Property. Make sure your personal property values are in line with the automatic coverage provided in most policies. Oftentimes, an accurate valuation reveals that coverage limits are significantly higher than necessary.

Your Home More Disaster Resistant: Insurance companies typically provide premium credits and discounts for improvements that increase the structural security of your home, like adding storm shutters or reinforcing the roof.

Improve Home Security: Discounts are often available for various safety and security features, many of which are relatively inexpensive, such as smoke and carbon monoxide (CO) detectors, burglar alarms and deadbolt locks. Bigger discounts may also be available for more advanced security devices, like sprinkler systems and monitored fire and burglar alarms.

Eliminate Recreational Safety Hazards: Did you know that in 2014 there were nearly 105,000 hospital emergency room-treated injuries associated with trampolines? Your insurance company did. Getting rid of recreational items like trampolines, tree houses and jungle gyms may lower your premium.

Maintain a Good Credit Rating: Insurers are increasingly using credit information to price homeowners’ insurance policies and charging higher premiums to those with lower credit scores. It’s a good idea to review your credit reports regularly and promptly correct any errors.

Work with an Independent Insurance Agent: Shopping around may be a good way to save money, but it can be time consuming and frustrating. Since independent insurance agents have access to multiple insurance companies, they can do the shopping around for you. Reputable independent agents are also more likely to know about special rates and discounts that may be available.

There are a number of other ways to reduce your premium, but options may be limited by market conditions or individual circumstances. Nevertheless, you should at least consider all the alternatives before renewing your homeowners’ insurance policy.

If you have any questions or would like to learn more about premium discounts that may be available, please contact us.

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Understanding the National Flood Insurance Program

Property damage caused by flooding is not covered by standard homeowners’ insurance policies, so those facing a flood risk need a separate flood insurance policy. The National Flood Insurance Program (NFIP) provides access to affordable, federally backed flood insurance.

What is a Flood?

The NFIP defines a flood as a general and temporary condition of partial or complete inundation of two or more acres of normally dry land area or of two or more properties (at least one of which is your property) from:

  • Overflow of inland or tidal waters;
  • Unusual and rapid accumulation or runoff of surface waters from any source;
  • Mudflow; or
  • Collapse or subsidence of land along the shore of a lake or similar body of water as a result of erosion or undermining caused by waves or currents of water exceeding anticipated cyclical levels that result in a flood as defined above.

What is Covered?

A flood insurance policy generally covers physical damage to building or personal property directly caused by a flood. The NFIP offers coverage for Building Property and Personal Property (contents), which must be purchased separately.

Building Property coverage generally insures:

  • the building and its foundation
  • electrical and plumbing systems
  • central air conditioning equipment, furnaces and water heaters
  • refrigerators, cooking stoves and built-in appliances
  • permanently installed carpeting over an unfinished floor
  • permanently installed paneling, wallboard, bookcases and cabinets
  • window blinds
  • detached garages (up to 10 percent of Building Property coverage)
  • debris removal

Personal Property coverage generally insures:

  • personal belongings such as clothing, furniture and electronics
  • curtains
  • portable and window air conditioners
  • portable microwave ovens and portable dishwashers
  • carpets not covered by the Building Property policy
  • washers and dryers
  • food freezers and the food in them
  • certain valuable items such as original artwork and furs (up to $2,500)

What is Not Covered?

Neither type of coverage protects against:

  • damage caused by moisture, mildew or mold that could have been avoided
  • currency, precious metals and valuable papers
  • property and belongings outside of a building, such as trees, plants, wells, septic systems, walks, decks, patios, fences, seawalls, hot tubs and swimming pools
  • living expenses, such as temporary housing
  • financial losses caused by business interruption or loss of use of insured property
  • most self-propelled vehicles such as cars, including their parts

If you would like more information about the National Flood Insurance Program or are interested in obtaining flood insurance, please contact us.

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Shopping for Insurance: Quality versus Cost

People typically purchase insurance because they have to, not because they want to. For the most part, consumers are happy to obtain the minimum required insurance coverage at the lowest price they can find. That is, until a claim comes along. Only then do they discover that buying the cheapest insurance available wasn’t such a bargain after all.

The quality versus cost argument is nothing new especially when it comes to insurance. Consumers who pay less tend to get less, whether in the form of coverages, limits or financial security. And, when people choose cost over quality, it usually means they are uninformed about what they really need.

As a full-service independent insurance agency, it is our job to help our clients understand their insurance needs. We evaluate, compare and quote various options from multiple insurance companies so that our clients have the right information before making a decision. Though many still choose cost over quality, it is important that they understand what they may be sacrificing.

Low Premiums

Would you rather have automobile insurance that protects you from damage caused by someone who is uninsured or underinsured? Uninsured Motorist Coverage is commonly excluded from a policy to reduce the premium. Rejecting GAP coverage or electing non-stacked coverage are other ways to save money. But these choices come with a risk. When shopping for insurance it’s better to determine what coverage is desired, see how much that coverage would cost, and work with an independent insurance agent to help get the coverage you need at a cost you can afford.

Financial Stability

Although cost is important, the financial strength of an insurance company may be more important. Financially weak insurance companies are more likely to become insolvent or go bankrupt, which means that their policyholders are less likely to get their claims paid. Though purchasing insurance from a financially weak company may be cheaper, how valuable is the money saved on premium if there is no money to pay a claim? An independent insurance agent can help you evaluate the financial stability of the insurance companies you are considering.

Customer Service

Insurance companies don’t typically assign an agent to their customers. Each time you call you speak to a different person which means you have to explain your situation over and over. Look for an agent that offers personalized service. Those are the agents who are willing to go the extra mile to get you what you need. For example, at Setnor Byer Insurance & Risk, our commercial clients enjoy complimentary access to our risk management services to help them manage the risks associated with owning a business.

A solid understanding of your insurance needs is the key to overcoming the quality versus cost argument. An experienced and reputable independent insurance agent can help you purchase insurance that is both economical and effective.

If you would like more information about our insurance products, please contact us.

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What is a Certificate of Insurance?

Certificates of Insurance are documents provided by Agents to verify the existence of insurance coverage. They are commonly used when an agreement or contract requires a party to maintain specific types of insurance. For example, a Certificate of Insurance can be used when:

  • A general contractor wants to verify that its subcontractor has the statutorily required workers’ compensation insurance;
  • A mortgage lender wants to verify that the homeowner has sufficient property insurance;
  • A commercial landlord wants to verify that its tenant has all the insurance coverage required by the lease; or
  • A homeowner wants to verify that its lawn service company has general liability insurance.

Certificates of Insurance are issued to the certificate holder—the person or entity that needs to verify insurance coverage. Though common and relatively straightforward, there is quite a bit of confusion about what Certificates of Insurance do, and more importantly, do not do.

A Certificate of Insurance provides a superficial snapshot of insurance coverage that is in place at the time it is created. Contrary to what many believe, Certificates of Insurance:

  • Are NOT insurance policies.
  • Do NOT provide certificate holders with any rights under the insured’s policies. This means certificate holders cannot file a claim or request a defense under the insured’s policies.
  • Do NOT amend, extend or alter the coverage provided by the insured’s policies. This can only be accomplished with an endorsement, rider or amendment to the policy.
  • Do NOT create a contract between the insurance company and the certificate holder.
  • Do NOT guarantee that insurance coverages listed on a Certificate of Insurance will continue in the future. A Certificate of Insurance issued today may not be accurate tomorrow.
  • Are provided for informational purposes ONLY.

Though there are various Certificate of Insurance forms, those developed by ACORD (Association for Cooperative Operations Research and Development) are widely used to provide specific information about existing insurance coverage, such as:

  • the insurance companies issuing the policy
  • the policy numbers
  • effective dates
  • types of insurance (ex. general liability, automobile, workers’ compensation, property)
  • policy limits

These forms also provide a space to add additional comments or conditions. This is where problems may arise if an insured or certificate holder wants to add specific language to their Certificates of Insurance. For example, a certificate holder may want to state that there is an additional insured under the policy, or an insured may want the certificate to state that any obligation to indemnify the certificate holder is covered by the policy.

If such statements happen to be true, it is not because they were typed on the certificate. Remember that Certificates of Insurance do not affect, extend, or change the insurance policy, so any incorrect or contradictory statements are meaningless to the insurance company. They can, however, be grounds for a costly lawsuit, so an experienced insurance agent should be used when issuing or receiving Certificates of Insurance.

If you would like to learn more about dealing with Certificates of Insurance or how we can help, please contact us.

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Why Insurance Rates Increase?

Rate increases are necessary to maintain a company’s ability to pay out claims during the worst catastrophes. One of our Insurance Carriers, Tower Hill Insurance Group has created a great video explaining how and why insurance rates change. If you have any questions about your rates please contact us.

https://www.youtube.com/watch?v=LLV2RnToLME

Below please find the transcript from the video featured in this article.

Hi, this is Joel Curran coming from the Tower Hill Insurance Group, LLC offices in Gainesville, Florida, where we have been serving the insurance needs of Floridians for 40 years. Our customers are loyal – every year, more than 95% accept our renewal offer. More than 100,000 have been with us for 5 years or more.

Unfortunately, everyone has to endure rate increases. But you still think: “why did you increase my premiums? I live in the same house and the market value has declined, there were no hurricanes, and I haven’t had any claims.”

The simple answer is that we need more premiums to cover our costs. But before I give more detail, let me tell you about Good Faith and Spread of Risk. Insurance is a Good Faith contract which means in part that you pay us, and we promise to pay you for damage or injuries covered by the contract. We take that promise seriously. We need to be financially strong enough to pay claims especially if there is a catastrophe. I’ll tell you more about that in a minute.

The second principle is Spread of Risk. Two hundred years ago when Ben Franklin started the first mutual fire insurance company, insurance meant that a small group chipped in equally, and if one house burned down there was money for rebuilding it. But if only ten people paid in and there were two house fires in a year, there would not be enough money to rebuild both homes. But the bigger the group, the broader the spread of risk, and pretty soon you get to a large enough number that the risk is low compared to the number of insurance buyers. That makes the overall risk more predictable. The more predictable – the lower everyone’s contributions will be.

Florida homeowners have a higher-than normal risk. Our 1,300-mile coastline is longer than any state except Alaska. The narrow shape of Florida means even non-coastal areas are very exposed. Our love of being near the water comes with a cost. To spread the risk and keep insurance accessible to everyone, we have to spread the cost as well.

So, what are those costs? Your premium goes towards three main cost areas: First, we make sure we can pay claims. We set aside surplus funds, as well as claims reserves, and we make conservative investments to fund them. We never take a risk with your premiums by putting them into risky investments.

Second, we cover the cost of operating the company, which provides jobs for more than 350 people in Florida. Through sales commissions we also support local independent insurance agencies in every Florida county. In addition, we have to make sure that if there is a hurricane, our facilities can keep running at full capacity so we can be there when you need us most.

Third – and this may surprise you – the biggest cost is reinsurance. Reinsurance is exactly what it sounds like – insurance for insurers, to make sure we can cover catastrophic losses. Reinsurance spreads risk globally, meaning that homeowners around the world are actually helping fund claim payments if a hurricane makes landfall in Florida – which happened in 2004 and 2005– when we paid out more than $2 billion to repair homes in Florida due to 8 hurricanes.

By the same token, Florida’s contributions help fund recoveries in other states and countries. When you watch the weather channel and see tornados in Kansas, or monsoons in China, know that premiums paid by insurance buyers all over the world, including us in Florida, will help repair the damages.

Reinsurers need to be prepared for the worst, and Tower Hill Insurance Group, LLC buys only from the best, most stable reinsurers who have demonstrated year over year that they can fund the losses they insure. The bottom line on reinsurance is that, no matter how well we run our company and manage our investments, if Tower Hill Insurance Group, LLC were on our own to fund years like 2004 and 2005 we would have to charge premiums that are a multiple of what we charge now.

So back to your question, “why is my premium increasing THIS year”? Well, in determining rate changes every year, Florida insurers have to balance the need for keeping insurance rates competitive with the need for keeping their businesses stable and for buying reinsurance.

Recently, two things have contributed. In 2011, even though Florida had a mild year, the world had its worst year on record for weather catastrophes. Because their risk is spread globally, reinsurers are increasing their rates to recover. That rate increase is hitting Florida just like everywhere else. In addition, while the value of homes everywhere has drastically dropped, the cost of repairing and rebuilding has not dropped. When we pay property damage claims we expect to pay contractors a fair price for their work, so we need to collect premium accordingly.

We don’t take rate increases lightly, and we know you don’t either. We go through extensive analysis to determine the fairest rates, and we file our rate changes with the Office of Insurance Regulation who is charged with making sure rates are adequate, not excessive, and do not unfairly discriminate.

Hopefully what I have said makes sense to you. I want you to know that everything we do at Tower Hill Insurance Group, LLC is done to ensure peace of mind for our individual and commercial policy holders. Forty years of experience means we know how to make the right decisions to protect your interests, so stick with us and we’ll ride out any future catastrophes together.

Lowering Your Hurricane Insurance Premium

Many homeowners believe that switching insurance companies is the only way to save on their windstorm (hurricane) insurance premiums. Unfortunately, companies with the lowest premiums may not have enough money to pay claims after a storm. Rather than buy insurance from an insurance company without the capital to pay losses, homeowners can reduce their premiums by taking advantage of wind mitigation credits.

Wind mitigation credits are premium discounts based on the ability of a home to tolerate strong winds without experiencing damage. According to one estimate, if homes were constructed in a manner beyond that which is currently required by building codes, the average losses per year would be reduced by over 70%. This is why increasing a structure’s wind resistance, or hardening, allows homeowners to save on their windstorm insurance premiums.

Homes built or retrofitted to incorporate specific mitigation features designed to increase wind resistance may qualify for wind mitigation credits. Insurance companies consider numerous factors when determining the availability and amount of wind mitigation credits, such as:

  • Roof Covering: Is the roof covered by shingles, clay tiles, metal, built-up tar, membrane, gravel or other material that meets or exceeds building codes?
  • Secondary Water Resistance (SWR): Is there a layer of protection between the roof covering and the roof decking (plywood, metal panels, etc.) that protects the home if the roof covering blows off?
  • Roof Deck Attachment: How is the roof decking connected to the roof trusses or rafters?
  • Roof-to-Wall Attachment: How are the walls connected to the roof trusses or rafters (toe nails, clips, single or double wraps, etc.)?
  • Roof Geometry: What is the shape of the roof (hip roof, flat roof, etc.)?
  • Opening Protection: How are openings, such as windows, doors and skylights protected against flying debris (shutters, hurricane glass, etc.)?

Mitigations features must meet very specific guidelines to qualify for credits. For example, the availability of a wind mitigation credit can depend on the size, spacing and number of nails used in the roof deck or roof-to-wall attachment. Credits will not be awarded unless there is strict compliance with applicable building codes, laws, regulations or standards.

The first step to getting a wind mitigation credit is to get the home inspected. Wind mitigation inspections, which typically cost less than $250 and take about an hour, are often done by licensed building inspectors, contractors, architects and engineers. However, since state laws and specific insurance company requirements may dictate who is qualified to perform wind mitigation inspections, be sure to confirm licenses and check references before hiring an inspector.

Those who do not qualify for one or more wind mitigation credits should consider the cost of hardening their homes and the anticipated savings. Since the amount of wind mitigation credit typically depends on various factors, including state laws and specific insurance company requirements, the assistance of a qualified insurance agent may be needed to estimate premium savings. If the math does not justify retrofitting, homeowners should keep wind mitigation credits in mind the next time general repairs are being done, such as roof and window repair or replacement.

If you would like to learn more about wind mitigation credits or windstorm insurance, contact us.

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Will business owners buy insurance online?

Insurance companies such as Geico and Progressive started selling personal insurance online over a decade ago. So is it safe to assume that business insurance can also be sold online?

We decided to explore this endeavour and we’re not the only ones. Plenty of insurance agencies offer business insurance, but very few can offer clients an online quote.

Just because the tool is out there doesn’t mean business owners will use it. Getting a quote for business insurance is significantly more complicated than obtaining a personal quote. Some of the other agencies that are offering business quotes are approaching it quite differently than we did.

Hiscox is targeting small business with a page on their site dedicated to explaining the various types of insurance coverage small business owners need. Apogee lists the types of insurance they can quote instantly and features a video tutorial of how to use their quoting tool. Our tool lists all the instant quotes we offer including Property and Liability Quotes, Professional Liability Quotes, Business Auto Quotes, and many more.

The introduction of this tool to our website also created the need for a complete redesign. We call ourselves a full-service independent insurance agency and creating this tool made us realize the possibility for an online marketplace. If clients can get quotes online they should be able to service their policies online as well. That’s why we also created a service page which allows clients to manage their policies online

If successful, online quotes for business insurance could be a big game changer. It will be interesting to see how many more agencies begin offering business quotes online. Get a quote and let us know what you think.

At Setnor Byer Insurance & Risk, we are committed to offering you a seamless insurance experience. Check back with us periodically for informational updates about insurance news. If you have specific questions about our instant quoting tool or if you are ready to take action and would like to see how Setnor Byer Insurance & Risk can help, contact us.

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Help! I’m Being Taken Out of Citizens

Citizens Property Insurance Corporation is a not-for-profit government corporation insuring Florida homes and businesses that are unable to purchase property insurance in the private marketplace. As the “insurer of last resort,” Citizens is actively trying to reduce its exposure by transferring policies to the private sector with its depopulation program.

Through this program, private insurance companies–approved by the Florida Office of Insurance Regulation–select polices they would like to assume, or “take out” of Citizens. With few exceptions, any active personal residential policy may be selected by a takeout company.

According to Citizens, there are several possible benefits of participating in the depopulation program, such as:

  • Entering the private property insurance market
  • Lowered risk of premium assessments
  • More comprehensive coverage
  • Lower premiums

However, these benefits are only possible, not guaranteed. Consider that:

  • Those taken out of Citizens may still have to pay premium assessments
  • Policies may not provide more comprehensive coverage than Citizens’ policies
  • Premiums may be higher

Approval by the Office of Insurance Regulation does not necessarily mean that the takeout company has the financial strength to provide the security you expect from your insurance company.

Given the complexity and significance of making the best choice, it is important to consult with a licensed and experienced insurance agent. Upon receiving notice that your policy has been selected for assumption by a takeout company, contact your insurance agent to discuss your options.

At Setnor Byer Insurance & Risk, we are committed to guiding you through the process of deciding whether having your property insurance policy assumed by a takeout company is the best option for you. If you have any questions, please contact us.