According to the Centers for Disease Control and Prevention, approximately 785,000 Americans suffer their first heart attack every year, while another 470,000 experience their second. Unfortunately, the number of those who die from sudden cardiac arrest is equally disturbing. Medical experts generally agree that the key...

By Elizabeth Ferrin Some self-storage managers have adopted a strategy of using sophisticated algorithms and demand analyses designed to maximize revenue when calculating their rents. This means that customers will receive a different rate for storing at the same facility. A customer who calls twice in...

Would you think you could learn a profound sales lesson from American Idol? Well, it happened last season. Here’s the backstory in case you’re not a fan. Pia,the beautiful and seemingly unbeatable contestant, got the axe. The mentors (music industry bigwigs whose names I don’t know) were...

Most of us think consultative sales techniques need only be applied to big ticket items like large software purchases or luxury cars. Not true. Unless your business involves asking, “Would you like fries with that?” you probably should be selling consultatively. Here’s a great example. A new warehouse...

Many homeowners employ an employee, whose duties are related to the maintenance or use of the owner’s home, including household or domestic services. Unfortunately, many of these same homeowners do not fully understand the risks associated with employing a domestic employee, or whether such risks...

In the game of business, I find the bat to be a frequently used and highly ineffective piece of equipment. I know that because I conducted an unscientific survey and in the process, found an amazing difference in the way men and women employ the...